Terms and Conditions

SALES TERMS:
All products are purchased under an as-is condition with no warranties or guarantees of any kind.

PAYMENT INFORMATION:
RBI ESS accepts Major Credit Cards, Bank Wire (Transfer), Money Order, PAYPAL, Certified Checks, and cash in person. All items must be paid in full before they are shipped.

SHIPPING INFORMATION:
RBI ESS ships worldwide and uses all common carriers including USPS, DHL, FEDEX, UPS and truck freight when requested RBI ESS will combine multiple orders to reduce shipping costs, if possible. All shipments are fully insured. LOCAL PICKUPS REQUIRE PAYMENT OF LOCAL SALES TAX, UNLESS EXEMPTION IS PROVIDED. Contact us at (864) 641-7652 or email ricky.ward@essindustrial.com for special shipping instructions or for scheduling a pick up at our location in Spartanburg SC, USA.

RETURN POLICY:
Our goal at RBI ESS is to please our customers. We do our best to describe each item accurately. If an item arrives damaged or incorrectly described, we will work with you to resolve the situation. Any item that is returned must be returned within 7 days or no refund will be granted. Any refund given will be less shipping costs. If there is a problem, please call us @ (864) 641-1406 or email brad.dowbak@essindustrial.com.